Blind spot – a condition in which you don’t know what you don’t know. But you don’t know that you don’t know. You think you know what needs to be known
Peter Drucker once said: “Culture eats strategy for breakfast.” He was right. I know, and so do you, countless companies that set financial goals and develop strategies to achieve those goals
In my last blog, I discussed “choosing the right values.”I discussed the elements of your business that form the foundation for adopting values that will best serve you. In other words,
For most of us, from early childhood, being accountable was associated with being punished for doing the wrong thing – if and when we were caught. As adults, we still
Why does accountability matter? Because done right, it yields greater profits. Here’s an example of how that works. Accountability – or the lack of it – is getting a lot
Trust collapses when checking boxes replaces human interaction. The conversation IS the relationship. “You can’t stay here. You have to leave.” The desk clerk was supposedly trained – but she
A value suspended can become a hurricane whose damaging force wreaks havoc for years. Here’s how one company experienced that reality. Their strategic objective:Aggressively increase revenue by cross selling existing
