Accountability – how to make it real, part 2

In my last blog, I discussed “choosing the right values.”I discussed the elements of your business that form the foundation for adopting values that will best serve you. In other words,

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Accountability – how to make it real

For most of us, from early childhood, being accountable was associated with being punished for doing the wrong thing – if and when we were caught. As adults, we still

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Accountability – without it your values are toothless

Why does accountability matter? Because done right, it yields greater profits. Here’s an example of how that works. Accountability – or the lack of it – is getting a lot

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Nuance Matters – how to damage your Brand in one easy lesson

Trust collapses when checking boxes replaces human interaction. The conversation IS the relationship. “You can’t stay here. You have to leave.” The desk clerk was supposedly trained – but she

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Respect

Respect born out of fear is not respect. It is an attempt at self preservation.  Tribal leaders need and value respect and loyalty. Tribal followers need approval and recognition. Leaders

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Balance – Values and Strategies

A value suspended can become a hurricane whose damaging force wreaks havoc for years. Here’s how one company experienced that reality.  Their strategic objective:Aggressively increase revenue by cross selling existing

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A New Role for the CEO – Chief Disruption Officer

Whether you like it or not, accept it or not, or think you’re affected by it or not, there’s a new reality in town. It touches everyone. It is continuous disruption. It

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The Foundation Of Great Strategies

No matter how much you admire your house after its built, if the foundation is weak and its shape is not ideal, the house will not stand for long, it

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